Client Case Study
Backwoods Customs
Newport, NY
The collision shop Central New York trusts with the tough jobs.
About Backwoods Customs
Backwoods Customs is a one-man operation built on trust, located in Newport, NY in the heart of Herkimer County. Owner Chris has been in the collision industry since 2007, and for the past 10 years he's been the shop that tow companies and drivers across Central New York — from Utica and Rome to Little Falls and Ilion — call when the job is complex and the stakes are high. Unlike shops tied to insurance programs, Chris works for you — fighting for the best repair, not the cheapest one. With a 7,000 sq. ft. facility on the way, Backwoods Customs is growing, but the mission stays the same: do right by the customer, every time.
- Owner-operated — Chris handles every job personally
- The go-to shop for complex collision claims
- Trusted by local tow companies across the region
- Works for the customer, not insurance companies
Which services the shop offers
Auto Collision
Full-service collision repair at our Newport, NY auto body shop, serving drivers across Herkimer County and Central New York from Utica and Rome to Little Falls and Ilion. From minor fender benders to major structural damage, we handle dent removal, panel replacement, and complete auto body repair, and we work with all insurance companies to fight for the repair your vehicle deserves.
24/7 Towing & Recovery
Stuck on the road? We've got you covered around the clock across Central New York. Towing, off-road recovery, roadside assistance, jumpstarts, and lockouts, day or night.
Refinishing Work
Expert paint matching and factory color match refinishing, full vehicle repaints, clear coat restoration, and scratch repair for a showroom finish on any make or model.
Total Loss Communications
Is your vehicle a total loss? We handle all insurance claims communications and guide you through every step of the auto insurance claims process from start to finish.
Frame Work
Precision frame work and frame alignment for cars and trucks, using computerized measuring systems to restore your vehicle's structural integrity after a collision. If you're searching for a truck frame shop near you in Central New York, we have the equipment and experience to bring it back to factory spec.
Auto Detailing
Interior and exterior auto detailing in Newport to keep your vehicle looking its best, plus paint correction for a like-new finish.
Light Mechanical Work
Light mechanical repairs as part of your collision job, including suspension, steering, and drivetrain work needed to get your vehicle back on the road safely.
Custom Paint Jobs
Custom paint jobs with unique colors, effects, and one-off finishes to make your car or truck stand out from the crowd.
Glass Replacement
Windshield and auto glass replacement for crystal-clear visibility and safety on the road.
What customers say about this shop
"Best auto shop in town! They diagnosed a problem that two other shops couldn't figure out. Fair prices and they finished ahead of schedule. I won't take my car anywhere else."
Eagle Web Consulting
We designed, built, and host the website for Backwoods Customs
Want a site like this for your shop? We handle the design, build, hosting, and ongoing SEO so you can focus on the work. Send us an email and we will get you started.
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